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Terms of use

PURPOSE OF TERMS AND CONDITIONS

Welcome to BONIIK. These terms and conditions include all information you must consent to in order to use any products and services supplied by BONIIK. Please read the consent form thoroughly before using the website. By using this site, you consent to the terms and conditions, and the full legal extent of all terms and conditions are in effect. If you disagree with these terms and conditions, you cannot use BONIIK.

These terms and conditions may be altered according to need. If alterations take place, the terms and conditions page on the website will be updated accordingly. It is always assumed that the user has full responsibility to check on recent alterations, and the latest version of these terms and conditions are always in use. If you disagree to the changes made in these terms and conditions, please contact Customer Services, who will take you through the account deactivation process. Note that some articles in these terms and conditions may be applied in replacement of legal notices or terminology on some pages on the website.

 

AUTHORIZATION

This website is maintained in Australia and all management of personal information is processed according to the Australian federal law. Not that there are differences in personal information laws of other regions. Even if you access the website from a region other than Australia, it is still maintained under Australian regulations.

 

WEBSITE USE AND RESTRICTIONS

You must register for an account to access particular services provided by the site. When registering, you must consent to entering accurate personal information. If you enter incorrect or nonexistent information, BONIIK has all authority to nullify the account, website use, and orders. If your account is being used by a third party without your consent, you must notify BONIIK and resolve the issue. This website does not take any responsibility for any damages to your account due to your carelessness.

You must consent to using this website with legal intentions and purposes. You have full civil responsibility to compensate for the damages done if you are found using the website illegally. You must not use any content that others deem inappropriate or that violates the intellectual properties of the website or other users. Proper use is required within the respective regulations of each country. Entering the website through an interface not provided by BONIIK is strictly prohibited. You are also prohibited from making or maintaining hyperlinks linking to other sites without the permission of the website company

You are not allowed to reproduce any content from the site on third-party websites without the permission of BONIIK, and all content must be used under proper obedience of any applied regulations, rules, and legislations. BONIIK offers its content to users both in and outside of Australia. However, it cannot guarantee that the content on the website is legally permissible according to the regulations of your country. In the case of finding any content that is illegal in your country, you must consent not to access the site from your country. One of the services BONIIK provides is the ability to post individual user content. Any content you post on the website belongs to BONIIK and will be kept for future use by the website. You cannot claim any rights to royalty, monopoly, translation licenses, or sub-licenses. All content entered on the site must be sound, must not include offensive language, and must not violate personal information and basic rights of others. If you violate the intangible assets or intellectual properties of others by using their content without their permission, you will be subject to legal consequences. BONIIK cannot review all content written by users. If inappropriate content is found on your account, your content, as well as your account, can be moved or deleted without notice. These terms and conditions contain all areas of consent between you and BONIIK, and can be edited or suspended without notice. If you do not consent to these terms and conditions, you can deactivate your account anytime. You must consent to the deletion of all information on your account after deactivation from BONIIK.

 

RIGHTS TO COPYRIGHTS, TRADEMARKS, AND INTELLECTUAL PROPERTY

All programs, pages, images, and texts on BONIIK are intangible assets of the website. Arbitrary alterations of any kind is not allowed neither in nor outside of Australia. Any alterations to or illegal use of the intangible/intellectual property of the site will result in either the cancellation of your account or legal consequences for your actions. In case of illegal use without the permission of the maker, there may be legal consequences by the corresponding maker or related personnel.

 

THIRD PARTY CONTENT AND THIRD PARTY SITES

Certain content, products and services available via our service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

PRODUCT AND SERVICE

BONIIK does not guarantee full satisfaction of your expectations through its services. We have made every effort to display as accurately as possible our products that appear on the site, but we do not warrant that the product or service descriptions, colours, information or other content available on the site are accurate, complete, reliable, current or error-free. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. The company has limited liability within the confines of related Korean regulations for the goods and services it provides. Any responsibility outside of the limit can be denied. The site does not claim responsibility for any damages due to the carelessness on the buyer’s part.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

ANY QUESTIONS REGARDING THE TERMS AND CONDITIONS CAN BE REACHED THROUGH THESE ADDRESSES

customerservice@boniik.com.au

 

AGREEING TO BONIIK'S PRIVACY POLICY & EMAIL

BONIIK values your privacy. Our collection of your personal information and how we use it is governed by BONIIK's Privacy Policy in compliance with the Australian Privacy Principles. Details from your application form (including personal information) will be collected and used for the purposes of administering the program (which may include disclosure to third parties for the purpose of processing and administering the program who may be located in countries as set out in BONIIK's Privacy Policy) and for marketing and data analysis purposes. By submitting an application for membership in the program, you agree to be bound by BONIIK's Privacy Policy, these Terms and Terms of Use, and to receive marketing materials and other communications from BONIIK (if so agreed in your registration form). If you do not wish to receive these communications, you can request that they be discontinued by sending an email to mailto: customerservice@boniik.com.au. If we do not collect your personal information you will not be able to become a member of the program. Additional personal information collected from members, such as purchase history and credit card information, will only be used and disclosed by BONIIK for the purposes of administering the program, internal analysis for marketing purposes, and as otherwise permitted by BONIIK's Privacy Policy. BONIIK's Privacy Policy includes details about how to access your personal information and have it corrected, as well as how to make any complaints regarding our conduct in relation to your personal information and how we will deal with such complaints. Please see BONIIK's Privacy Policy.

 

CHANGES, TERMINATION & REMOVAL FROM PROGRAM

If for any reason this program is not capable of running as planned (including in the event of fraud or attempted fraud), BONIIK reserves the right in its absolute discretion to modify the terms of the program including the rewards and these terms, or to suspend or terminate the program. In the event of such modification, suspension or termination, BONIIK will notify the members of the program via email, as well as by communicating this on our website. Members will not receive any compensation from BONIIK in the event of modification or suspension of the Program. Membership is non-transferable and membership purchases must be made by the member. If your membership is revoked or otherwise cancelled (whether by you or BONIIK in accordance with these Terms), or if the program is terminated, any points in your account will automatically expire. BONIIK will notify you via email prior to making changes to these Terms. It is your responsibility to check or review these terms from time to time to keep informed of any changes. In the event that the terms of the program change, you may choose to cancel your membership by sending an email to mailto: customerservice@boniik.com.au.

 

INTELLECTUAL PROPERTY

Intellectual property rights (including, without limitation, copyright, trademarks, patents, design rights and all other forms of intellectual property rights existing in the world) of all program content and all software used in connection with the program is the property of and are owned by or licensed to BONIIK or its affiliates. Nothing in these terms constitutes a transfer of any intellectual property rights. Unless otherwise indicated on a particular part of the program materials, permission is granted to electronically copy and to print in hard copy portions of the program materials for the sole purpose of accessing the program and the services provided therein for personal use. Any other use of program materials - including reproduction, modification, distribution, republishing, transmission, display or performance - without the prior written permission of BONIIK is strictly prohibited.

 

ADDITIONAL INFORMATION ON THE PROGRAM

If you have any questions regarding the program, you may email customerservice@boniik.com.au

 

PROMOTIONS TERMS AND CONDITIONS

Coupon codes are valid only online at BONIIK.com.au. Sales/Promotion cannot be given in conjunction with any other offers/promotions. Coupon code cannot be used on sales item. Only one coupon code can be used in one transaction at checkout. Sales/promotion are subject to change at any time. Sales/promotion are subject to availability for a limited time. Sale items may have short expiry period and are not eligible for exchange or refund.

Welcome gift: BONIIK10 - coupon code can be used with minimum spend of AUD $50

 

LOYALTY

BONIIK Beauties is BONIIK’s loyalty program that we offer to all our customers who shop with us in stores and online.

The following Terms and Conditions set out the conditions on which we offer BONIIK Beauties and apply to all our customers.

By joining BONIIK Beauties, you agree to these Terms and Conditions and our Privacy Policy. Please read both of these Terms and Conditions, as well as Privacy Policy carefully.

When we refer to BONIIK (or we or us) in these Terms and Conditions, we mean BONIIK (ABN 11 166 733 482)

 

1. Who can join BONIIK Beauties?

1.1 All our customers are eligible to join BONIIK Beauties Loyalty Program.

1.2 You will need to provide us with your full name, phone number and email address. The benefits of BONIIK Beauties will be available to you in-stores and online, and only in relation to the purchases you make. By not providing us with personal information (wholly or in part), we will not be able to provide rewards or benefits of BONIIK Beauties to you.

1.3 If you are a BONIIK team member, or eligible for corporate discounts, you will not be eligible to sign up for BONIIK Beauties or claim any membership benefits arising from it.

1.4 Should there be any changes in personal details (including, but not limited to your email address, shipping address or phone number), it is your responsibility to inform us. By not having your most updated information, we may not be able to contact you about your account or send you any benefits and rewards from the program.

1.5 BONIIK will not accept any liability for any member email that is misdirected, lost or not received.

1.6 BONIIK Beauties membership and rewards are offered at our sole discretion.

 

2. Spend and Points Accumulation

2.1 Members can accumulate BONIIK Beauties loyalty points by spending in-stores and online, making qualifying purchases or participating in our promotional events.

2.2 Members must be logged into their BONIIK Beauties account when shopping online, and providing our staff members with phone numbers when shopping in-stores in order to receive points. If a member uses guest checkout online or does not provide their phone number in store, the purchase may not count towards their spend balance.

2.3 Cancelled or returned items will not count towards members’ spend balance.

2.4 The accumulation of membership points will not be in conjunction with any sale promotions. Purchase of any sale item or using any discount code will not be counted towards loyalty points.

2.5 Spend will include decimal points. Numbers are not rounded off.

2.6 Shipping fee, administrative fee, GST and other charges will not count towards BONIIK Beauties member spend balance.

2.7 Spend balance is calculated in AUD.

 

3. Tier Movement

3.1 Members are allocated to levels depending on their spending balance in the last 365 days, in-stores and online.

3.1.1 Bronze Level: $1 - $399.99

3.1.2 Silver Level: $400 - $1499.99

3.1.3 Gold Level: $1500 and above

3.2 All new members without an existing account at BONIIK will start at the Bronze level, and move up to the next levels when their spending balance has reached the minimum requirements set out above.

3.3 When an existing BONIIK member joins BONIIK Beauties, their spending amount in the last 365 days from the day they join BONIIK Beauties will be counted towards their spending balance and determine their level. This customer profile must have the same email associated with the one used to sign up to BONIIK Beauties.

3.4 Spend and loyalty points can take between 24-48 hours to be updated.

 

4. Loyalty Points

4.1 BONIIK Beauties attributes different loyalty points to members according to their level.

4.1.1 Bronze Level: 1 point / $1 spend

4.1.2 Silver Level: 1.5 points / $1 spend

4.1.3 Gold Level: 2 points / $1 spend

4.2 BONIIK Beauties members can view their current points at any time by visiting BONIIK website.

4.3 BONIIK Beauties points cannot be sold, transferred or assigned, and not redeemable for cash or any other monetary instruments including but not limited to gift cards, vouchers, coupons, credit notes, cheques. Points do not represent legal tender in any country.

4.4 Once membership is terminated, all outstanding points will be rendered null and void. No additional points will be accumulated in terminated accounts.

4.5 BONIIK reserves the rights and absolute discretion to withdraw, cancel or vary the distribution of points without prior notice.

4.6 BONIIK reserves the rights and absolute discretion to revoke or cancel any points awarded in error or earned fraudulently without prior notice.

5. Redemption of Points

5.1 BONIIK Beauties points can be redeemed in-stores and online.

5.2 Redemption of points can be done in the following increments.

5.2.1 $5 off with 250 points

5.2.2 $10 off with 400 points

5.2.3 $20 off with 700 points

5.3 To redeem any loyalty points, members must be logged into their valid accounts that have been registered at BONIIK Beauties.

5.4 Loyalty points cannot be redeemed in conjunction with any other offers unless otherwise indicated.

5.5 Rewards can only be redeemed once. After redemption, the number of points will be deducted from the account automatically.

5.6 If loyalty points were used in a transaction and a member wishes to return for any other reason other than faulty or misdescribed products, any points used during the original purchase will be forfeited.

 

6. Changes to BONIIK Beauties

6.1 BONIIK reserves the rights and discretion at all times to make any changes to these Terms and Conditions, as well as membership, rewards offered and other rules governing tier movement.

6.2 BONIIK may vary Terms and Conditions by updating this webpage and provide members with at least 14 days notice for any changes to material Terms and Conditions.

7. Termination and Transfer

7.1 BONIIK reserves the right to suspend or terminate your BONIIK Beauties membership and may cancel all or any points and/or benefits that have been issued to you, if we reasonably believe that:

7.1.1 You have breached these Terms and Conditions; or

7.1.2 A person has engaged or may engage in fraudulent conduct, or conduct is suspected to be fraudulent, in relation to your membership.

7.2 BONIIK reserves the right to terminate the BONIIK Beauties Loyalty Program at any time by giving all Members at least 30 days prior written notice.

7.3 You may terminate your BONIIK Beauties memberships by contacting our Customer Service Team. On receiving a notice of termination from you, your account will be recorded on the BONIIK database as closed and you will cease to earn loyalty points or receive any other benefits.

8. Governing Law

The laws in New South Wales Australia govern this Agreement. Each party submits to the exclusive jurisdiction of the courts of New South Wales and the Federal Court of Australia and irrevocably waives any right to object to proceedings being brought in those courts on the basis that proceedings have been brought in an inconvenient forum.

9. Severability

Where any provision of these Terms and Conditions is or becomes illegal, invalid or unenforceable in any respect under the laws of New South Wales then such provision shall be deemed to be severed from these Terms and Conditions and, if possible, replaced with a lawful provision which, as closely as possible, gives effect to the intention of BONIIK under these Terms and Conditions and, where permissible, that shall not affect or impair the legality, validity or enforceability in that, or any other, jurisdiction of any other provision of these Terms and Conditions.

10. Limitation of liability

10.1 By enrolling in the BONIIK Beauties, each Member agrees that BONIIK and its affiliates and subsidiaries and its officers, directors, employees, representatives and agents (collectively, the ‘Released Parties’) will have no liability or responsibility whatsoever for, and shall be held harmless by Members or any person for, any liability for any losses or damages of any kind (direct or indirect), from any action taken or neglected to be taken with regard to the program, with the exception of errors in posting Spend Balance to BONIIK Beauties accounts.

10.2 The Released Parties are not responsible for: (a) loss or misdirection of, or delay in receiving, any Membership application, correspondence, information about qualifying purchases, or Rewards; (b) theft or unauthorized redemption of Spend Balance or Rewards or use of a Reward caused by circumstances beyond the reasonable control of BONIIK or the Released Parties; (c) any acts or omissions of third parties; or (d) any errors published in relation to the BONIIK Beauties Loyalty Program, including, without limitation, any typographical errors, errors of description, and errors in the crediting or debiting of spending balance from Member accounts. BONIIK reserves the right to correct, without notice, any errors. In no event shall the Released Parties be liable to any Member for any delay in or failure to perform due to causes beyond their control, including, without limitation, any act of God, and act of war, natural disaster, terrorism, or any act or omission of a third party.

10.3 Without limiting the foregoing, except as specifically provided otherwise in these Terms and Conditions, everything regarding the BONIIK Beauties Loyalty Program, including our Website and the Rewards, are provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement (to the extent permitted by law). Some jurisdictions may not allow the limitation or exclusion of liability for incidental or consequential damages or exclusion of implied warranties, so some of the above limitations or exclusions may not apply.

10.4 This clause 10 will survive termination of Member’s participation in the BONIIK Beauties Loyalty Program.